AI chatbots for skincare brands

Every visitor gets an answer. Instantly.

We design and build custom AI chatbots for skincare brands — trained on your routine questions, styled like your brand, live in weeks.

yourbrand.com — live chat
The problem

You're losing customers right now.

What's actually happening

  • Visitors leave with unanswered routine and ingredient questions outside business hours
  • Your team answers the same skin-type and ingredient questions, every single day
  • Carts get abandoned because no one helps the customer pick the right product
  • Competitors who've already automated look faster, more put-together

What we fix

  • Instant answers, 24/7 — nights, weekends, holidays included
  • Trained on your ingredients, routines, and product catalogue
  • Proactive prompts that help customers find the right product for their skin
  • A chat experience styled to look like your brand, not a template
How it works

From first message to live chatbot.

01

Discovery

We learn your brand voice, your products, and where customers actually get stuck.

02

Design & build

The chatbot is styled to match your brand and trained on your real product data.

03

Launch

Live on your site, tested against real customer questions before it goes public.

04

Optimize

We review conversations monthly and refine what the bot says and recommends.

Fit check

Is Neura right for your brand?

This is for you if

  • You get repetitive skin-type and ingredient questions your team is tired of answering
  • You want customers to get skincare advice outside business hours
  • You care how your brand actually sounds, not just what it says
  • You're ready to invest in getting this right, not just "good enough"

This is not for you if

  • You're looking for a free plug-in with zero setup
  • You want it live tomorrow with no input from your side
  • You're not ready to invest in customer experience yet
Pricing

Three ways to work with us.

Core

Get started

€449 setup
+ €65 / month
  • The chatbot, live on your site
  • Custom brand colors & logo
  • Answers trained on your brand
Book free call
Essential

Most brands choose this

€680 setup
+ €105 / month
  • Everything in Core
  • 2 weeks of revisions & support
  • Monthly review & optimization
Book free call
Echelon

Full control

€1,350 setup
+ €200 / month
  • Everything in Essential
  • 100% custom design control
  • Unlimited revisions & support
  • Messenger, Instagram & WhatsApp
  • Live order status in chat
Book free call
FAQ

Good questions.

How does working with Neura actually work?

We send you a short offer with the details relevant to your brand. From there, we hop on a call to go through your products, tone of voice, and where you're losing customers today. Then we design, build, and launch.

How long does it take to go live?

Most chatbots go live within 1–2 weeks of our first call, depending on how much product and brand information we're working with.

Do you offer guarantees?

No one can promise exact numbers, but we're transparent throughout — you'll see exactly what the bot says and how it performs, and we optimize based on real conversations.

A non-binding call costs you nothing.

We'll talk about your brand, your goals, and whether a chatbot actually makes sense for you right now. No pressure either way.

Book Free Meeting →